International Conference on Data-Driven Customer Relationship Management - (ICDCRM-27)


6th - 7th April, 2027 | Kariba, Zimbabwe

Multi-format (In-person/Virtual)

Registration Options

Explore conference registration categories designed for every mode of participation.

Important Dates

Pre-registration Deadline

7th March, 2027

Paper Submission Deadline

12th March, 2027

Last Date Of Registration

22nd March, 2027

Date Of Conference

6th - 7th April, 2027

Downloads

Call for Papers

The (ICDCRM-27) is dedicated to advancing research excellence by bringing together leading scholars, scientists, and professionals from across the globe. It provides a platform for the dissemination of high-quality research and innovative methodologies.

With a strong focus on Data Analytics, Marketing, Business, the conference promotes research that contributes to academic depth, practical insights, and interdisciplinary knowledge integration.

Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Data-driven strategies for customer engagement
  • Impact of CRM on customer loyalty
  • Technological advancements in CRM systems
  • Challenges in implementing CRM solutions
  • Customer data privacy and ethical considerations
  • Case studies of successful CRM implementations
  • Future trends in customer relationship management
  • Integrating CRM with marketing strategies
  • Data analytics for customer insights
  • Collaboration across departments in CRM
  • Customer segmentation and targeting strategies
  • Role of AI in enhancing CRM systems
  • Real-time customer feedback mechanisms
  • Personalization strategies in CRM
  • Impact of social media on CRM practices
  • Training for effective CRM usage
  • Innovative tools for CRM analytics
  • Measuring CRM effectiveness and ROI
  • Customer journey mapping and CRM
  • Future workforce in customer relationship management

Peer Review Process

All submissions will be evaluated through a structured peer-review process to ensure academic rigor and contribution to the field. Accepted papers will be presented and may be considered for publication in high-quality journals and indexed conference proceedings.

Registration Details

Secure your participation by completing the registration process at the earliest. Limited presentation slots are allocated on a first-come, first-served basis.

Publication Opportunities

High-quality submissions will be prioritized for publication opportunities in recognized journals and indexed proceedings.