International Conference on Customer-Centric Digital Banking Models - (ICCCDBM-27)


23rd - 24th January, 2027 | Montreal, Canada

Multi-format (In-person/Virtual)

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Important Dates

Pre-registration Deadline

24th December, 2026

Paper Submission Deadline

29th December, 2026

Last Date Of Registration

8th January, 2027

Date Of Conference

23rd - 24th January, 2027

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Sample Abstract
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Call for Papers

The (ICCCDBM-27) is dedicated to advancing research excellence by bringing together leading scholars, scientists, and professionals from across the globe. It provides a platform for the dissemination of high-quality research and innovative methodologies.

With a strong focus on Banking, the conference promotes research that contributes to academic depth, practical insights, and interdisciplinary knowledge integration.

Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Customer experience in digital banking
  • Personalization strategies for banking services
  • Role of AI in customer engagement
  • Omni-channel banking experiences
  • Customer feedback and service improvement
  • Digital onboarding processes for customers
  • Impact of mobile apps on banking
  • Customer loyalty programs in digital banking
  • Data privacy concerns in customer interactions
  • Innovative payment solutions for customers
  • Customer education in digital finance
  • User interface design for banking apps
  • Social media engagement strategies
  • Customer segmentation in digital banking
  • Challenges of customer retention in banking
  • Future trends in customer-centric banking
  • Impact of fintech on customer expectations
  • Case studies of successful digital transformations
  • Customer service automation in banking
  • Building trust in digital banking relationships

Peer Review Process

All submissions will be evaluated through a structured peer-review process to ensure academic rigor and contribution to the field. Accepted papers will be presented and may be considered for publication in high-quality journals and indexed conference proceedings.

Registration Details

Secure your participation by completing the registration process at the earliest. Limited presentation slots are allocated on a first-come, first-served basis.

Publication Opportunities

High-quality submissions will be prioritized for publication opportunities in recognized journals and indexed proceedings.

Submit Your Paper Today Register Early & Reserve Your Slot