International Conference on Customer Experience and Personalization in E-Commerce - (ICCEPE-26)


12th - 13th November, 2026 | Crete, Greece

Multi-format (In-person/Virtual)

Submit for Presentation Attendee Registration Conference Brochure
Registration Options →

Explore conference registration categories designed for every mode of participation.

Home About Organizer Call For Paper Paper Submission Author Guidelines Registration Presentation Guidelines Organizing Committee Collaboration Agenda Do's and Dont's Invitation Letter Venue Contact Us

Important Dates

Pre-registration Deadline

13th October, 2026

Paper Submission Deadline

18th October, 2026

Last Date Of Registration

28th October, 2026

Date Of Conference

12th - 13th November, 2026

Downloads

Conference Flyer
Sample Abstract
Sample Full Paper

Call for Papers

The (ICCEPE-26) is dedicated to advancing research excellence by bringing together leading scholars, scientists, and professionals from across the globe. It provides a platform for the dissemination of high-quality research and innovative methodologies.

With a strong focus on E-commerce, the conference promotes research that contributes to academic depth, practical insights, and interdisciplinary knowledge integration.

Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Personalization strategies for online shoppers
  • Enhancing customer experience through technology
  • Role of customer feedback in e-commerce
  • User experience design for e-commerce platforms
  • Impact of loyalty programs on customer retention
  • Omnichannel customer experience strategies
  • Personalized marketing campaigns for e-commerce
  • Customer journey mapping in digital retail
  • Challenges in delivering personalized experiences
  • Utilizing AI for customer insights
  • Impact of social media on customer experience
  • Customer service excellence in e-commerce
  • Building brand loyalty in online shopping
  • Personalization and data privacy concerns
  • Role of community in customer engagement
  • Customer experience metrics for e-commerce
  • Innovations in customer support technologies
  • Cross-cultural considerations in customer experience
  • Future trends in e-commerce personalization
  • Case studies on successful customer engagement

Peer Review Process

All submissions will be evaluated through a structured peer-review process to ensure academic rigor and contribution to the field. Accepted papers will be presented and may be considered for publication in high-quality journals and indexed conference proceedings.

Registration Details

Secure your participation by completing the registration process at the earliest. Limited presentation slots are allocated on a first-come, first-served basis.

Publication Opportunities

High-quality submissions will be prioritized for publication opportunities in recognized journals and indexed proceedings.

Submit Your Paper Today Register Early & Reserve Your Slot