International Conference on Customer Relationship Management and Retention - (ICCRMR-26)


7th - 8th November, 2026 | Jerusalem, Israel

Multi-format (In-person/Virtual)

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Important Dates

Pre-registration Deadline

8th October, 2026

Paper Submission Deadline

13th October, 2026

Last Date Of Registration

23rd October, 2026

Date Of Conference

7th - 8th November, 2026

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Sample Abstract
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Call for Papers

The (ICCRMR-26) is dedicated to advancing research excellence by bringing together leading scholars, scientists, and professionals from across the globe. It provides a platform for the dissemination of high-quality research and innovative methodologies.

With a strong focus on Marketing, the conference promotes research that contributes to academic depth, practical insights, and interdisciplinary knowledge integration.

Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Strategies for improving customer retention
  • Customer relationship management technologies
  • Impact of loyalty programs on retention
  • Personalization in customer relationship management
  • Data analytics for understanding customer needs
  • Building emotional connections with customers
  • Challenges in maintaining customer relationships
  • Case studies on successful CRM implementations
  • Role of customer feedback in retention
  • Omni-channel approaches to customer management
  • Influence of customer service on loyalty
  • Retention strategies for subscription businesses
  • The psychology of customer loyalty
  • Innovative CRM practices in various industries
  • Impact of social media on customer relationships
  • Ethical considerations in CRM practices
  • Future trends in customer relationship management
  • Measuring success in customer retention efforts
  • Customer journey optimization for retention
  • Integrating AI in CRM strategies

Peer Review Process

All submissions will be evaluated through a structured peer-review process to ensure academic rigor and contribution to the field. Accepted papers will be presented and may be considered for publication in high-quality journals and indexed conference proceedings.

Registration Details

Secure your participation by completing the registration process at the earliest. Limited presentation slots are allocated on a first-come, first-served basis.

Publication Opportunities

High-quality submissions will be prioritized for publication opportunities in recognized journals and indexed proceedings.

Submit Your Paper Today Register Early & Reserve Your Slot