International Conference on Customer Experience and Personalization in E-Commerce

Home About Organizer Call For Paper Paper Submission Author Guidelines Registration Presentation Guidelines Organizing Committee Collaboration Agenda Do's and Dont's Venue Contact Us

Important Dates

Pre-registration Deadline

20th April, 2026

Paper Submission Deadline

30th April, 2026

Last Date Of Registration

5th May, 2026

Date Of Conference

20th - 21st May, 2026

Downloads

Conference Flyer

Sample Abstract

Sample Full Paper

Call for Papers

The (ICCEPE-26) is dedicated to advancing research excellence by bringing together leading scholars, scientists, and professionals from across the globe. It provides a platform for the dissemination of high-quality research and innovative methodologies.

With a strong focus on E-commerce, the conference promotes research that contributes to academic depth, practical insights, and interdisciplinary knowledge integration.

Authors are invited to submit papers addressing, but not limited to, the following areas:

Personalization strategies for online shoppers
Enhancing customer experience through technology
Role of customer feedback in e-commerce
User experience design for e-commerce platforms
Impact of loyalty programs on customer retention
Omnichannel customer experience strategies
Personalized marketing campaigns for e-commerce
Customer journey mapping in digital retail
Challenges in delivering personalized experiences
Utilizing AI for customer insights
Impact of social media on customer experience
Customer service excellence in e-commerce
Building brand loyalty in online shopping
Personalization and data privacy concerns
Role of community in customer engagement
Customer experience metrics for e-commerce
Innovations in customer support technologies
Cross-cultural considerations in customer experience
Future trends in e-commerce personalization
Case studies on successful customer engagement

Peer Review Process

All submissions will be evaluated through a structured peer-review process to ensure academic rigor and contribution to the field. Accepted papers will be presented and may be considered for publication in high-quality journals and indexed conference proceedings.

Registration Details

Secure your participation by completing the registration process at the earliest. Limited presentation slots are allocated on a first-come, first-served basis.

Publication Opportunities

High-quality submissions will be prioritized for publication opportunities in recognized journals and indexed proceedings.

Submit Your Paper Today Register Early & Reserve Your Slot