International Conference on Customer Retention and Loyalty Analytics - (ICCRLA-26)


27th - 28th October, 2026 | Naples, Italy

Multi-format (In-person/Virtual)

Important Dates

Pre-registration Deadline

27th September, 2026

Paper Submission Deadline

7th October, 2026

Last Date Of Registration

12th October, 2026

Date Of Conference

27th - 28th October, 2026

Downloads

Call for Papers

The (ICCRLA-26) is dedicated to advancing research excellence by bringing together leading scholars, scientists, and professionals from across the globe. It provides a platform for the dissemination of high-quality research and innovative methodologies.

With a strong focus on Data Analytics,Marketing,Business, the conference promotes research that contributes to academic depth, practical insights, and interdisciplinary knowledge integration.

Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Customer retention strategies through analytics
  • Loyalty programs effectiveness measurement
  • Predictive analytics for customer behavior
  • Understanding churn through data analysis
  • Personalization techniques for customer loyalty
  • Impact of customer feedback on retention
  • Data-driven approaches to loyalty marketing
  • Challenges in measuring customer loyalty
  • Using analytics for targeted retention campaigns
  • Case studies in successful retention strategies
  • Customer lifetime value analysis techniques
  • Integrating CRM with retention analytics
  • Ethical considerations in loyalty programs
  • Future trends in customer retention analytics
  • Role of social media in customer loyalty
  • Data visualization for retention insights
  • Impact of customer service on loyalty
  • Best practices for loyalty program design
  • Using AI for predictive customer retention
  • Retention analytics for subscription-based businesses

Peer Review Process

All submissions will be evaluated through a structured peer-review process to ensure academic rigor and contribution to the field. Accepted papers will be presented and may be considered for publication in high-quality journals and indexed conference proceedings.

Registration Details

Secure your participation by completing the registration process at the earliest. Limited presentation slots are allocated on a first-come, first-served basis.

Publication Opportunities

High-quality submissions will be prioritized for publication opportunities in recognized journals and indexed proceedings.

Empowering Research Continuity

At Research Leagues, academic engagement continues without interruption despite the current global situation. Researchers can present and publish through online and integrated participation pathways.